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Studies have shown that a preventative approach to healthcare results in a much healthier patient base. Unfortunately, traditional educational channels can be very costly and slow. Now, with MedVoice-Prevent, you can enhance compliance and wellness through affordable, warm, personal messages delivered directly to your patients by our state-of-the-art message broadcast facility.
When it comes to getting patients back into your office, MedVoice-Prevent outperforms all other methods of communication. Since the process can be automated, you spend less staff time preparing recalls. Best of all, MedVoice-Prevent does it for far less money than traditional methods.
Each MedVoice-Prevent message is pre-recorded by a professional vocal talent, in a warm, friendly, caring voice. A typical message contains the name of your organization (could be practice name or attending physician), the name of the patient and the information you want communicated. There is no limit to the number of customized messages you can have. Patients can repeat their messages as many times as they like, allowing them to take down any special instructions.
Study after study have concluded that a consistent recall program dramatically increases practice revenue. Unfortunately, this important element is often overlooked due to competing office responsibilities. MedVoice-Prevent automates this process, thus increasing productivity and boosting revenue.
Patients love MedVoice-Prevent's friendly calls, text messages and emails and value the practice taking an additional step to ensure their well being.
When it comes to communicating information to your patients, MedVoice-Prevent outperforms every other method. It's never sick or on vacation and it never forgets what instructions it needs to communicate. Our clients tell us it's like having an additional staff member who does all the work for you - all day, every day.
MedVoice-Prevent provides the ultimate in messaging flexibility. Choose from a combination of voice only messages, voice and email messages, voice and text messages or all three messaging technologies.
Our superior technology can get past obstacles that other service providers can't, such as telemarketing screeners, challenging voice-mail systems, cellular systems, musical ring-backs and privacy-blockers. Our in-house call analysis experts and developers are constantly working at improving our technology and keeping up with the constantly changing national telecommunications network.
MedVoice's state-of-the-art data center employs a carrier grade, self-healing, multi-routed, fiber optic telecommunications infrastructure with multiple DS-3 capability. This provides an almost inexhaustible message transmission capacity. So if you are considering a 100-call campaign, a 1,000,000-call campaign or something in between, we've got you covered.
MedVoice-Prevent works with virtually any practice management software. It even works with non-medical software, such as Excel and Outlook. So telling us which patients to call is as easy as printing a report. Our technicians will quickly walk you through the steps needed to generate a call file.
Telling us which patients need to receive a call is a snap. Your staff simply uploads your call file to us over a secure, encrypted internet connection. MedVoice-Prevent uses the latest 128/256 bit Advanced Encryption Standard (AES) AND Digital Certificate Authentication to ensure that your call files always remain private. Secure FTP via SSH Tunneling is also available. Call outcome data, including cancellations, bad telephone numbers, etc., can also be securely downloaded back into your appointment scheduling software.
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MedVoice-Prevent's Intelligent Message feature allows you to play, text or email pre-assigned messages based on information found in your call file (including what language you would like the message to go out in).
MedVoice-Prevent can be optionally configured to provide patients with the option of transferring their calls to your office or call center during business hours.
After the completion of each MedVoice-Prevent project, you are provided with a comprehensive call outcome report. The report includes statistical information as well as itemized information on patients we were unable to reach due to bad phone numbers, etc. You can choose how you want the report delivered. Options include fax, email, or online.
Spanish speaking patients? No problem, MedVoice-Prevent is completely bilingual.
Since MedVoice-Prevent is a service, there is no expensive hardware or software to purchase, telephone lines to install, or learning curves to master. Further, since MedVoice-Prevent is constantly being improved, you enjoy all the benefits of the latest technology without any expensive, time-consuming upgrades.
MedVoice's Research & Development Team is constantly looking for ways to improve our services. Thus, you enjoy all the benefits of the latest technology free of charge!
We provide unlimited training and support, direct one-on-one account management and 24/7 technical support. To see our latest end-of-year Customer Service Survey results, click here.
 Competitively Priced, With No Hidden Fees
MedVoice's state-of-the-art data center employs a carrier grade, self-healing, multi-routed, fiber optic telecommunications infrastructure with multiple DS-3 capability. An on-site back-up power generator ensures no down time due to black-outs or brown-outs. A 5000 square-foot solar plant harnesses Arizona's year round sunshine to dramatically lower our energy consumption and carbon footprint.
No Lengthy Contracts |
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